Advisory

Alert: Pensacola

The operations at Pensacola Airport will partially resume this Friday, September 18th, 2020.

Due to severe weather affecting Pensacola, we are waiving change fees, fare difference and allowing re-booking to and from Pensacola, for customers currently traveling through Friday, September 18th, 2020.

Information for Travel Agents

Exchanges should be processed as involuntary – only for 3M segments – using Waiver Code “WXSALLY20” and Waiver Table Number “03” for “Acts of God".
  • Waiver code: “WXSALLY20”, to be entered in Tour Code Box
  • Markets to/from: Pensacola
  • Original Travel Period: 16SEP20 through 18SEP20
  • New Eligible Travel Period: On/before 30OCT20
  • Fees Waived: Waive change fee and difference in fare. (Limited to one per ticket.)
  • Point of Sale: Call Center (Reservations and Guest Relations) at 1-801-401-9100
  • Waiver Table Number: 03
  • Time: Tickets must be exchanged prior to the departure of the original flight

***Tickets are valid for one year from the original date of purchase and final travel must be completed by end of ticket validity.


Travelers booked for travel during the periods stated above must call our Customer Service team at 801.401.9100 prior to their scheduled departure time. If you have any questions about your existing reservation or would like to make a new one, please contact our Customer Service team at 801.401.9100.


Posted: September 18, 2020, 9:20 am EDT.