Refund Protection

Protect your travel investment today.

Life happens and sometimes you need to cancel a flight. No worries with Silver’s Refund Protection. For the small service charge as low as $19 one-way per person, you can guarantee a full refund if you need to back out. No questions asked; you get a refund on your flights. Just let us know 7 days before your scheduled departure, and you’ll get a full refund.

New Pricing


Bimini Flights
$19 each way


Florida Flights
$24 each way

Bahamas Flights (excluding Bimini)
$34 each way

No need to deal with 3rd party providers. One call to Silver Airways and we refund you your ticket. You can purchase Refund Protection online, at the ticket counter or by calling our Reservation Center at 801-401-9100 – but it’s only available when you book your ticket. Please note that changes to your reservation using Refund Protection must be processed by our Reservation Center at 801-401-9100 and cannot be processed online. Our Reservation Center is open 7 days a week between 6am and 9pm (EST).

Refund Protection FAQs

How will the refund be issued to me?

Is Refund Protection only available for roundtrip fares?

May I email my cancellation?

What about baggage service charges I have paid at boarding – are they covered, too?

What’s the deadline for cancelling so I get the refund?

Where do I call to cancel and receive my refund?


Terms and Conditions

Refund Protection can only be purchased for new reservations. With Refund Protection, the ticket value is refunded but the service charge for Refund Protection is non-refundable and non-transferable. Once purchased in conjunction with air travel, Refund Protection also waives the change service charge for a non-refundable ticket, but the difference in fare must still be collected. Changes or cancellations to the original ticket must be made by calling 801-401-9100 between 6am and 9pm EST, and must be made 7 days prior to scheduled departure time or the benefit of Refund Protection is forfeited. Refund Protection is offered during purchases made for Silver Airways tickets bought via our website, Reservations Center, or our airport locations. Fares, routes, service charges, and schedules are subject to change without notice. All Silver Airways’ flights, including those with the Refund Protection option, remain subject to Silver Airways’ baggage policy available at: - Optional Services.