Cookie Policy

How we use cookies and other methods for the collection of website usage data

By using www.silverairways.com and other online services such as check-in, you agree that we can store and access cookies, IP addresses and use other methods in order to collect website usage data, and improve your experience with our products.
Information we collect can include information about how you use the website, the browser and device type you are accessing it from and your location.

What are ‘cookies’?

Cookies are small files placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites function properly, as well as to provide business and marketing information to the owners of the site.
For example:
  • Our cookies will remember your chosen destination when looking for flights.
  • It will remember if you have agreed to our cookies & privacy policy.
  • If you're halfway through a booking our cookies will allow you to browse other areas of the website and then return back to your booking.
  • Our cookies will track if you are coming to our website from one of our promotional emails or advertisements running on the web.

When do we use cookies?

Silver Airways uses cookies on www.silverairways.com for the following purposes:
Technical
Cookies are used for technical reasons to enable www.silverairways.com. For example, to:
  • balance website traffic to ensure our customers receive a consistent and reliable service
  • limit traffic to key parts of the website in order to maintain performance levels
  • store your acceptance of the Privacy Policy, cookies policy and website terms and conditions, without which access is not granted to www.silverairways.com
Ease of use
Cookies are used to enhance the ease of use of www.silverairways.com for customers. For example, to:
  • remember your origin/destinations of choice and presenting relevant content
  • keep track of customers’ My Trips number when you have logged in
  • remember your selected departure airport when booking a flight
Tracking
Cookies are used to gather statistics on how visitors use our site. For example, to:
  • gather feedback on customer satisfaction through our website survey
  • gain insight into how visitors use the website so that we can make improvements to its usability
Marketing
Cookies are used to enable us to present appropriate messages to you. For example, to:
  • allow www.silverairways.com to serve up different versions of a page for marketing purposes
  • allow third parties to display appropriate advertising and to track its effectiveness
  • display messages which offer a selection of products based on what you're viewing on www.silverairways.com, which are presented to you by our advertising agency when you visit other selected websites. This is known as online behavioral advertising. For more information please see 'What is online behavioral advertising'?
You can choose to opt out of this type of advertising permanently by going to http://www.networkadvertising.org/choices
Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from our third-party will reappear when you visit other selected websites.

How do I refuse or withdraw consent to the use of cookies?

You may refuse to accept cookies by altering the settings on your internet browser (for example Internet Explorer, Chrome and Firefox). Please note that if you choose not to permit cookies some areas of our website may not function properly or be accessible.
For further information about how to refuse cookies, please refer to your browser ‘Help’ section or see www.allaboutcookies.org.
Please note though, that if you delete your cookies:
  • We will no longer know that you've opted out of online behavioral advertising, so the banners from our third-party advertisers will reappear when you visit other selected websites.
  • We will no longer automatically recognize that you have agreed to our Privacy Policy, cookies policy and website terms and conditions and will ask for confirmation of this.

What is online behavioral advertising/ interest based advertising?

Online behavioral advertising (also known as interest-based advertising) is a way of serving advertisements on the websites you visit and making them more relevant to you and your interests.
Shared interests are grouped together based upon previous web browsing activity and web users are then served advertising which matches their shared interests. In this way, advertising can be made as relevant and useful as possible. Relevant ads can also be delivered based upon the website content you have just been viewing. This is known as ‘retargeting’.
For more information refer please visiting NAI Consumer Opt-Out at http://optout.networkadvertising.org/?c=1 (or if located in the European Union click here: http://www.youronlinechoices.eu/).

How do I opt out of online behavioral advertising?

There are a number of sites which can help you opt out of online behavioral advertising from the third party advertising agencies that operate online behavioral advertising for website publishers.
These include http://www.youronlinechoices.com/ http://optout.networkadvertising.org/?c=1, and http://www.networkadvertising.org/choices.
Please note that opting out of online behavioral advertising using those services:
  • does not mean that the advertising of Silver Airways’ products and services on our own websites will stop being personalized to your interests
  • may not stop all online behavioral advertising because it only applies to those third party advertising agencies that have signed up to those services
  • does not mean that there will no more advertising on this website or other websites you access. However, the advertising that you do see is likely to be less relevant to your interests
In addition, deleting browser cookies can remove your opt out preferences, so you may need to opt out again.

 

Cookie used on Silverairways.com


Cookie Name Purpose
FormSpringFormSession# A “technical” cookie that expires at the end of a session on the website. Identifies the session in use by your PC. Required to make the site work. Expires: Session
PHPSESSID A “technical” cookie that expires at the end of a session on the website. Identifies the session in use by your PC. Required to make the site work. Expires: Session
JSESSIONID A “technical” cookie that expires at the end of a session on the website. Identifies the session in use by your PC. Required to make the site work. Expires: Session
SESS# A “technical” cookie that expires at the end of a session on the website. Identifies the session in use by your PC. Required to make the site work. Expires: Session
ASP.NET_SessionId A “technical” cookie that expires at the end of a session on the website. Identifies the session in use by your PC. Required to make the site work. Expires: Session
AWSALB A “technical” cookie used to control use of Silverairways infrastructure Expires: 6 days
com.silverpop.iMAWebCookie Collects data from a web form for Silverpop. Expires: 999 days
vuid Collects data on the user's visits to the website, such as which pages have been read. Expires: 2 years
__utmz Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. Expires: 6 months
CookieConsent Stores the users consent to the cookie policy Expires: 1 year
com.silverpop.iMA.page_visit Used by Silverpop mail service to log if users are filling out a form and attributing it. Expires: Session
com.silverpop.iMA.session Used by Silverpop mail service to open a session and track a user to attribute to a webform. Expires: Session
apps/contentanalytics/scroll Used by Sumo to control if a visitor is opted-out of a certain popup to telling Sumo whether or not to display a Smart Bar. Expires: Session
__smSessionId Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products. Expires: Session
__cfduid Used by the content network, Cloudflare, to identify trusted web traffic. Expires: 1 year
lidc Used by the social networking service, LinkedIn, for tracking the use of embedded services. Expires: Session
__utmc Used to collect information about how visitors use silverairways.com using Google Analytics. The cookies collect information in an anonymous form to determine duration of a user visit to Silver Airways. Expires: Session
__utmb Used to collect information about how visitors use silverairways.com using Google Analytics. The cookies collect information in an anonymous form to determine when a user access Silver Airways. Expires: Session
__utma Used to collect information about how visitors use silverairways.com using Google Analytics. We use the information for reporting and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors, number of times visited, referrals and pages they've viewed in the past on our website. Expires: 2 years
__utmt Used to control the speed of requests. Expires: Session
optimizelyBuckets Used to display relevant advertising Expires: 10 years
optimizelyEndUserId Used to display relevant advertising Expires: 10 years
optimizelyPendingLogEvents Used to display relevant advertising Expires: Session
optimizelySegments Used to display relevant advertising Expires: 10 years
fr Used to display relevant advertising Expires: 3 months
tr Used to display relevant advertising Expires: Session
__smVID Used to display relevant advertising Expires: 29 days
cid Used to display relevant advertising Expires: 2 years
ads/ga-audiences Used to display relevant advertising based on behavior through Google Analytics Expires: Session
X-Mapping-# Used to improve the website's performance security. Expires: Session
ASPSESSIONID# Used to track effectiveness of advertising Expires: Session
FormSpringFormView# Used to track effectiveness of advertising Expires: 1 year
@@History/@@scroll|# Used to track effectiveness of advertising Expires: Session
IDE Used to track effectiveness of advertising Expires: 1 year
test_cookie Used to track effectiveness of advertising Expires: Session
mc Used to track effectiveness of advertising Expires: 13 months
WTS/event.jpeg Used to track effectiveness of advertising Expires: Session
initref Used to track effectiveness of advertising Expires: Session
loid Used to track effectiveness of advertising Expires: 2 years
__smToken Used to track effectiveness of advertising Expires: 1 year
_ai_id Used to track effectiveness of advertising Expires: 2 months
aitrk Used to track effectiveness of advertising Expires: 2 months
gid Used to track effectiveness of advertising Expires: 2 years
__qca Used to track effectiveness of advertising Expires: 1 year