Advisory

Branson-Chicago schedule updates



As a result of factors outside our control, we unfortunately had to cancel the start of the new service between Branson to/from Chicago, Houston and New Orleans. All other Silver flights and routes remain unchanged getting you between Florida, the Bahamas, Boston-Bar Harbor and Huntsville, and will continue to operate as scheduled.

We have already started to refund customers affected by these cancellations.

• Customers scheduled to travel to/from Branson (BKG), Chicago (ORD), Houston (IAH) or New Orleans (MSY) from August 30 and beyond will be automatically refunded in the order of their scheduled flights. It is not necessary to call our Customer Service line. A confirmation of your refund will be emailed to the address provided at the time of booking.

Please allow 5 to 7 business days to see the refund reflected on your account after receiving that refund confirmation; for those who booked through other avenues such as online booking engines, agencies, or airlines, please reach out to that business for processing.


Allianz Travel InsuranceFor passengers who have purchased Allianz Travel Insurance, contact Allianz directly at 866-680-9832. Learn more about Travel Insurance.


 

 

Our most sincere apologies to everyone affected by this circumstance and the resulting cancellation of our flights.

 

Travel Agent Information


• Waiver Code: “BKGCXL 03AUG”, to be entered in Tour Code field
• Markets to/from: To/from BKG
• Travel Period: All
• Fees Waived: Waive ticket non-refundability

• Waiver Table Number: 03