Advisory

Schedule Update: Jacksonville and Fort Myers

Silver Airways is suspending its operations at Jacksonville and Fort Myers on November 4, 2018. We appreciate our customers who fly with us from these markets, but unfortunately, there is not enough demand for service on these routes at this time. Our most sincere apologies to everyone affected by these flight cancellations.

We have already started to refund customers affected by these cancellations. Customers scheduled to travel to/from Jacksonville (JAX) or Fort Myers (RSW) will be automatically refunded in the order of their scheduled flights. It is not necessary to call our Customer Service line. A confirmation of your refund will be emailed to the address provided at the time of booking. Please allow 5 – 7 business days to see the refund reflected on your account after receiving that refund confirmation. For those who booked through other avenues, such as online booking engines, travel agencies, or other airlines, please reach out to those businesses for your refund processing.

Due to the high volume of calls, you may experience a longer than usual waiting time. We appreciate your patience.

 

Allianz Travel InsuranceFor passengers who have purchased Allianz Travel Insurance, contact Allianz directly at 866-680-9832. Learn more about Travel Insurance.

 

 

 

 

Travel Agent Information


• Waiver Code: “SCHD CHG”, to be entered in Tour Code field