Travel Alerts

Please be advised, Silver Airways implements a baggage limitation in the San Juan network limiting passenger baggage allowance.

This will limit passenger checked baggage allowance to one (1) piece, with any additional checked pieces permitted on a standby basis according to weight and balance limitations.

Passengers are still allowed one carry-on, free of charge.

This limitation applies to all flights to/from Luis Muñoz Marín International Airport (SJU).

We are anticipating severe weather in the Dominican Republic. We will waive change/cancel fees and fare differences for customers traveling Tuesday, August 22 through Wednesday, August 23, 2023 to/from the following cities:

• Santiago, DR (STI)

Customers may rebook their flights for travel through Saturday, August 26, 2023, online in the manage travel section of silverairways.com prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment. Original travel must have been booked on or before Monday, August 21, 2023.

Waiver Code: 3MWXFRANK23

Place for Waiver: Tour Code Box

Be sure to complete the online Customs Form / E-Ticket before Immigration in the Dominican Republic.

Due to long TSA lines at SJU, we advise all passengers arrive a minimum of 2 hours prior to departure.