Fares and Refund Protection
Choosing the best fare for your trip
Silver offers three types of fares to give travelers the flexibility that they need throughout their journey: Refundable, Freedom, and Escape.
Free Ticket Changes
Free Seat Assignment
Last Minute Reschedule
Life happens and sometimes you need to cancel a flight. No worries with Silver’s Refund Protection. For just $49 one-way per person, you can guarantee a refund of your fare if you need to back out – just call us and cancel your ticket up to 7 days before the scheduled flight departure.
Refund Protection is only available at time of booking, exclusively on SilverAirways.com.
Please note that changes to your reservation using Refund Protection must be processed by our Reservation Center at 801-401-9100 and cannot be processed online. Our Reservation Center is open 7 days a week between 6 am and 9 pm, EST. Refund Protection is non-refundable.
Terms and Conditions : Refund Protection can only be purchased for new reservations. With Refund Protection, the ticket value is refunded but the service charge for Refund Protection is non-refundable and non-transferable. Once purchased in conjunction with air travel, Refund Protection also waives the change service charge for a non-refundable ticket, but the difference in fare must still be collected. Changes or cancellations to the original ticket must be made by calling 801-401-9100 between 6am and 9pm EST, and must be made 7 days prior to scheduled departure time or the benefit of Refund Protection is forfeited. Refund Protection is offered during purchases made for Silver Airways tickets bought exclusively on SilverAirways.com. Fares, routes, service charges, and schedules are subject to change without notice. All Silver Airways’ flights, including those with the Refund Protection option, remain subject to Silver Airways’ baggage policy available here.
Plan for the unpredictable with Trip Protection provided by Allianz Global Assistance. In case you have to cancel or interrupt your trip for an unexpected, covered reason, Trip Protection insures prepaid and nonrefundable tickets, accommodations and other travel expenses. It also covers emergency medical assistance when you’re traveling abroad. Be ready for the unexpected with Trip Protection.
Where to Purchase
Trip Protection can be purchased online during the booking process or at any time after booking up until the day before your trip starts. To purchase after booking simply visit the Allianz Global Assistance website.
Terms & Conditions
Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series,or Jefferson Insurance Company (NY, Administrative Office:9950 Mayland Drive, Richmond, VA 23233), rated “A+”(Superior) by A.M. Best Co., under Jefferson Form No. 101 C series or 101 P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800 284 8300 or 9950 Mayland Drive, Richmond, VA 23233 or [email protected]
They are maintained by Allianz Global Assistance.
To reach us by phone call 866-680-9832